We have "changed the rules" in the Detroit area, so property owners receive personalized, high performance management while also reducing monthly expenses. We take the burden off the board members by taking care of those mundane management responsibilities that you don't have the time to do properly. Just give us a chance to show you how good we really are. You will not be disappointed.
Memberships
We are members of:
Community Association Institute
Midwest Association Of Housing Cooperatives (MAHC)
Inspection of Common Areas
Your Community Manager performs regular inspections of all common areas.
Oversee Maintenance of Common Areas
We can customize your contract to include all aspects of general maintenance that are thoroughly inspected and directed by your Community Manager. Your Community Manager can supervise onsite maintenance staff, janitors, and/or cleaning crews.
Procurement of Qualified Competitive Bids for Board Approval
Community Managers secure qualified competitive bids from our approved and proven vendors. All bids are broken down and submitted to the Board of Directors.
Attend Board Meetings & Annual Association Meeting
We contract with all of our Associations to attend regular Board Meetings and Annual Board Meeting.
Negotiate Vendor Contracts
KC Property Services LLC. carefully negotiates all contracts with vendors, when approved by the Board of Directors. All of our Community Managers are experienced in interpreting vendor contracts, and each manager can effectively recommend appropriate changes/additions.
Handle all Owner Communication
KC Property Services is committed to superior client service. We seek to respond to community members' needs within 24 hours. Our office utilizes several platforms for community correspondence based on Board directives such as; email blasts, text messages, regular mailings, and Board newsletters.
24-Hour Emergency Call Center
All of our Community Managers are on call 24/7 for the associations they manage.
Communication with the Board of Directors
Our Community Managers communicate directly with the Board of Directors on all Association matters. This communication builds a strong foundation for lasting partnerships.
Bid Out & Selection of Competitive Association Insurance
We have built very strong relationships with several insurance agents that specialize in Condominium Association Insurance. We have been extremely successful in reducing insurance costs for our Associations. Due to the number of properties under our control, Agents will submit the most aggressive pricing.
Develop Proposed Association Budget
Your assigned Community Manager will work with the Board Treasurer to create a Proposed Budget based on the specific needs of your association.
Rules and Regulations
Your Community Manager will work with the Board to develop an effective and enforceable set of Rules and Regulations based on the associations governing documents. All established procedures for warnings and fines will be administered directly by your Community Manager.
Action Items Checklist
Our Community Managers are required to complete an Action Items Checklist each month. This checklist details the status of all proposals, and projects, as well as the date of all inspections.
All checklists are e-mailed at the close of each month to the Board of Directors in the form of a Management Report.
Accounting Department
A brief overview of our Accounting Services:
Maintain Operating Account
Invoice & Direct Debit of Monthly Assessments
Collection and Deposit of Monthly Assessments
Payment of All Association Invoices
Maintain Association Records
Filing of Annual Tax Return
Filing of Refuse Rebate (if applicable)
Processing of All Sales/Refinancing Documents
Assessment Collection
We offer online bill pay, in-house ACH, and standard check payment for all assessments.
Late notices are mailed out each month as a reminder to all owners about their unpaid balances.
All applicable late and statement fees are automatically assessed in accordance with your Association’s late fee dates.
Legal procedures are initiated on a timely basis per your governing documents.
Monthly Reporting/Accounting
Monthly financial statements are provided to your Association each month.
Our financial statements provide you with a complete budget analysis, reconciled bank statements, as well as a complete accounting of all payables and receivables.
All accounting is done on our state-of-the-art accounting system. As our accounting system is windows based, specific information can be easily e-mailed to Association Boards and owners.
All assessment payments are processed in a timely manner.
Invoices are properly coded and approved by your Community Manager so there is little room for error.
Your assigned bookkeeper processes and pays all invoices on time.
All monthly financial statements are e-mailed to you for quick delivery.